Senior Vice President of Sales & Destination Services
John Poole joined the Cabarrus County CVB team in January 2016 with extensive education and over 18 years of experience in the hospitality industry including sales, management, marketing and operations.
Returning to the area after managing an eight-room bed and breakfast and fine dining restaurant in Maine for three years, John previously held the position of Director of Sales & Marketing at Great Wolf Lodge Charlotte/Concord. From 2007 to 2009, he held the same position at Great Wolf Resorts’ Grand Mound, WA location. John has also held several other positions in sales and marketing across the country and abroad at resorts and hotels in Canada, Puerto Rico, St. Thomas and Charleston, SC.
A native of Ontario and Vancouver, BC resident, John is a graduate of New Brunswick College. He also received an Associates Degree from San Diego Golf Academy and has completed several hospitality programs with Westin Hotels and Resorts and Orient Express Hotels & Resorts.
John has had longtime involvement with many hospitality industry associations including Meeting Planners International, Society of Incentive Travel Executives, Professional Conference Management Association and Rotary Club. He currently serves on the board of Association Executives of North Carolina.
Destination Services Coordinator
Stephanie Jachym joined the Cabarrus County CVB in October 2014 as a Travel Counselor in the Visitor Center. Prior to becoming part of the Visitor Services team, she joined her sister in a business venture with EvanGrace Events and Bridal in Historic Downtown Concord working with up to 118 events and clients per year.
Stephanie graduated from Western Carolina University in 2013 with a Bachelor’s Degree in Business Administration for Entrepreneurship with a concentration in Hospitality and Management. During her time at WCU, Stephanie served as Vice President of the National Residence Hall Honorary (NRHH) recognizing outstanding service and leadership.